Privacy Policy

Privacy Policy

Effective Date: November 29, 2025

Center of Hope Deliverance Ministries Inc. ("we," "us," or "our") operates the Center of Hope Deliverance Ministries Inc. website. This Privacy Policy is designed to inform users of the website and our services about how we collect, use, and protect your personal information. By using our website, products, and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information primarily to provide our products, services, and ministry communications.

A. Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Purchase products or services, including courses and digital products.

• Sign up for our newsletters or mailing lists.

• Register for or participate in online courses, webinars, or events (such as those hosted on Zoom Platform or Freeconferencecalling).

• Contact us directly via email or phone.

This information may include, but is not limited to:

• Contact Data: Name, email address, physical address, and phone number.

• Financial Data: Payment information (though processed by third parties, as noted below).

• Other Data: Information you provide when requesting support or service.

B. Automatically Collected Information ("Device Information")

When you visit our website, we automatically collect certain information about your device and interaction with the site. This data is used to help us analyze website activity and improve your experience. This includes:

• Web browser type and version.

• IP address.

• Time zone and location.

• Details of the pages or products you view.

• Referral sources (what website or search terms brought you to our site).

• Information collected via cookies installed on your device.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Fulfilling Orders: To process transactions, deliver the products or services you purchased (including digital courses), and manage payments.

• Communication: To send you newsletters, updates, and promotional content, and to respond to your inquiries or requests for contact (via email or phone). We may reach out to you using the phone numbers or email addresses you provide if you request us to do so, or if it is necessary to fulfill an order or service you have initiated.

• Service Improvement: To monitor website usage, identify technical issues, and improve the content and functionality of our website, courses, and digital products.

• Security & Legal: To protect against fraudulent transactions and meet legal obligations, if necessary.

3. Disclosure and Third-Party Services

We do not sell your personal information or data to third parties.

However, we must share your information with certain trusted third-party service providers to operate our business and fulfill your requests:

• Payment Processors: When you purchase products or services, your payment information is securely handled by third-party payment companies such as Visa, Mastercard, Discover, PayPal, and other credit card processors. These companies have their own independent privacy policies governing their use of your data. We do not store sensitive payment card details ourselves. By making a purchase, you acknowledge that your information will be shared with these payment processors.

• Service Providers: We use third-party platforms to host our courses (Zoom Platform, Freeconferencecalling), manage our email and communications, and analyze website usage.

• Social media: We maintain a presence on social media platforms like YouTube, Facebook, Instagram, X (formerly Twitter), and LinkedIn. If you interact with us on these platforms, their respective privacy policies govern your data.

4. International Data Transfers and Hosting

Our website is hosted by Hostinger.com, a European-based company. Due to the nature of the internet and the global reach of our ministry, which includes members and connections in regions like Africa and around the world, your information may be processed and stored in the United States and potentially in Europe or other international locations.

5. Information Security and User Responsibility

We employ reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed to be 100% secure.

User Responsibility:

You are solely responsible for taking reasonable steps to protect against unauthorized access to your passwords, computer, and other devices. We are not responsible for any security breach or unauthorized access that arises from your failure to maintain adequate security for your personal devices or network connections. We encourage all users to consider utilizing up-to-date web protection software and to exercise caution when providing personal information online.

6. Children's Privacy (COPPA Compliance)

The Center of Hope Deliverance Ministries Inc. website, products, and general services are not directed to children under the age of 13.

Collection from Children Under 13:

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us immediately.

Classes for Minors (Ages 12 and Older):

While our general services are not directed at young children, we may offer specific courses or events designed for minors, including those aged 12 and older. For any individual under the age of 18, verifiable parental or guardian consent will be required before that individual may register or participate in any course or activity where personal information is collected.

Lack of Parental Consent:

If a minor under the age of 18 attempts to access or use our services and provides personal information without verifiable parental consent, the parent or guardian agrees that they will be responsible for the child's conduct and any consequences, and agrees to indemnify and hold us harmless from any and all claims arising from the child's use of our services without proper authorization.

7. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

8. For European Residents (GDPR Notice)

Because our hosting company is located in Europe, and in recognition of our global reach, we wish to affirm that we respect the rights granted under the General Data Protection Regulation (GDPR) to users who reside in Europe. If you are a European resident, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your personal data ("right to be forgotten").

• Object to or request restriction of processing your personal data.

If you wish to exercise any of these rights, please contact us using the information provided below. We process your information either to fulfill contracts we may have with you (e.g., product purchases) or to pursue our legitimate business interests as described in this policy.

9. Links to Other Websites

Our website may contain links to other websites (e.g., social media or partners) that are not owned or controlled by us. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of every website that collects personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page, and the "Effective Date" at the top will be revised. If the changes are material, we may notify you more directly, such as by email or placing a prominent notice on our website. Your continued use of the website after any modification indicates your acceptance of the new terms.

11. Contact Information

If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us by email:

Email: digital@cohdministries.org

Subject Line: Privacy Policy